The Snackpass Effect: Seamless Orders and Engagement at Ole Ole

Nov 30, 2023

In the rapidly evolving landscape of the quick-service restaurant industry, the integration of advanced technology is not just a luxury but a necessity for survival and growth. This is exemplified in the case of Ole Ole Burrito Express, a renowned quick-service restaurant established in 2011. Our collaboration with Ole Ole highlights the pivotal role of Snackpass's innovative POS and kiosk systems in revolutionizing traditional restaurant operations, significantly enhancing both operational efficiency and customer satisfaction.

The Challenge: Modernizing Ole Ole Burrito Express

Ole Ole Burrito Express, despite its popularity, faced challenges common to many traditional QSRs - reliance on conventional ordering methods and absence of integrated technology solutions. Our goal was to elevate their operations through our cutting-edge POS and kiosk systems.

Implementing Snackpass: A Strategic Move

Our engagement began with integrating our state-of-the-art POS systems and self-service kiosks at Ole Ole. This step was pivotal in transforming their customer service and operational efficiency.

Key Benefits of the Snackpass Solution

  • Self-Service Kiosks: Our kiosks provided Ole Ole’s customers with a user-friendly, autonomous ordering experience, significantly enhancing customer satisfaction.

  • Loyalty Program Integration: We seamlessly integrated our systems with loyalty programs, driving customer retention and increasing repeat visits.

  • Instant Order Notifications: Customers benefited from real-time updates via text notifications, streamlining their pickup experience.

  • Direct Customer Feedback with Guestbook: Our unique Guestbook feature enabled Ole Ole to directly engage with customer feedback, improving service quality and customer relations.

  • Operational Efficiency and Cost Savings: Our integrated solutions reduced the need for additional staff during peak times, leading to significant cost savings and smoother operations.

Snackpass vs Competitors

Our work with Ole Ole demonstrated the superiority of Snackpass over other market players. We offered an all-in-one platform, unique customer interaction features, and effective promotional tools, all of which played a key role in Ole Ole's success.


The future looks bright for Ole Ole Burrito Express with our ongoing support and continuous innovation. Regular updates and new features from Snackpass promise to keep enhancing their business operations and customer experience. Our partnership with Ole Ole Burrito Express exemplifies Snackpass's commitment to revolutionizing the QSR industry through technology. By embracing our innovative solutions, Ole Ole Burrito Express not only streamlined its operations but also significantly elevated its customer experience, setting a new standard in the industry.